To upgrade your plan, please call customer service at (800) 856-8118, and a specialist will discuss the available options. If you’ve already paid for a couple or family plan, you can add users by logging into your customer portal and, on the main page, click, add an adult family member.

Up to $1 million in restoration per adult per claim.

We will monitor your email address, social security number, phone numbers, bank accounts, driver’s license, passport, medical ID numbers, and the sex offenders in your area. Please call an agent at (800) 894-7144 to learn more.

You will receive an email to register in the customer portal and add personal information to monitor.

Our identity protection services reduce your risk of identity theft; however, you may still become a victim of identity theft. Because you are subscribed to our monitoring services, you will receive an early warning about the theft and be able to start the recovery process faster. In addition, your service includes Identity Theft Insurance and Restoration services to help alleviate some of the financial burden of identity theft and guide you through the process.

You will receive an alert sent to your email, which will allow you to log into the customer portal and remove the information from the Dark Web.

You can register a child for identity theft protection if they are under 18. When they turn 18, you will be alerted that they must sign up for an individual account.

Child protection monitors your child’s social security number, data on the dark web, and social media accounts.

Please call our restoration specialists at (844) 702-3443. They will assist in restoring your identity.

Common Ways Consumers Get Their Identity Stolen:

• Physical Theft: Losing your wallet with identification documents like driver's licenses or Social Security cards can lead to identity theft. Thieves may also attempt mail theft to access financial details like bank account numbers. Change of Address fraud is commonly used to redirect mail to unauthorized locations.
• Phishing Attacks: Scammers commonly use email, text messages, and social media to trick you into sharing personal information. They might impersonate trusted sources and pressure you into revealing sensitive details like usernames and passwords. Children are also targeted, leading to fraudulent activities using stolen information, including online banking theft.
• Data Breaches: Modern scammers can breach a company's database or access stolen information from the Dark Web, which may involve personal data like passwords, credit card details, and Social Security numbers saved on shopping websites. Viruses & Malware: Visiting unfamiliar websites, clicking on suspicious links, or connecting unknown USB devices can expose you to malware. Hackers use this to plant harmful software like ransomware on your devices, leading to data theft and potential extortion.

Experian.

Yes. You have the right to ask the credit bureaus to place fraud alerts in your file, letting potential creditors and others know that you may be a victim of identity theft. A fraud alert can make it more difficult for someone to get credit in your name because it tells creditors to follow certain procedures that protect you.

Yes, there are two types of alerts: initial and extended. An initial fraud alert stays in your file for one year, and an extended alert stays in your file for seven years. If you ask for an extended alert, you will have to provide an identity theft report, which includes a copy of a report you have filed with a federal, state, or local law enforcement agency.

You can call any of the three credit bureaus to place a fraud alert:

• Equifax: (800) 525-6285
• Experian: (800) 397-3742
• TransUnion: (800) 680-7289

To place an initial or extended fraud alert, the credit bureaus will require you to provide appropriate proof of your identity, which may include your Social Security number.